Experience

I have over 30 years of relevant in depth computer experience, which means there are very few situations that I will encounter working with your computer environment that I have not seen before:

Computer Trainer, Loyalist College (Part Time), 2008-Present

• Computer Sciences Level 1-4 (Basic Hardware, Windows XP, Office 2007, Internet), College Prep Program

Help Desk Analyst, Loyalist College (Part Time), 2008-Present

• Provide help desk support and computer coaching to staff and students
  

Systems Architect, London Life Insurance Company, 2003 – 2007

• Developed architecture for complex client server and Internet/Intranet infrastructure and business applications
• Conducted training for operations staff to support delivered systems

System Integration Team Leader, TVworks (Liberate Technologies), 2001-2002

• Led team carrying out full up integration testing of software, producing documentation and install processes for solution delivery
• Conducted training for delivery Engineers

Senior Sales Engineer, Amdocs (Solect), 1998-2001

• Analyzed customer requirements and developed solution architectures
• Delivered marketing and sales presentations and customer training
• Authored and delivered a seminar on IP mediation at international Telestrategies Billing conferences

Senior Consultant, Compaq Computer Corporation (DEC), 1995-1998

• Authored and delivered technical seminar marketing programs
• Delivered sales presentations and customer training

Consulting Specialist, London Life Insurance, 1993-1995

• Led team to keep PCs, Servers and Networks at latest SW levels

Consultant, Digital Equipment of Canada (DEC), 1986-1993

• Designed and implemented PC, Server and Network solutions
• Conducted customer presentations and  training

System Manager, Computer Services, Pearson Airport, Transport Canada, 1984-1986

• Managed medium sized computer department

Trainer, Analyst, Programmer, Technologist; Transport Canada, 1974-1984

• Authored and conducted training of engineers and technologists on                     
• the installation, operation and maintenance of air traffic control systems
• Developed, implemented, maintained real time software and hardware